Ethical standards of integrity and confidentiality within defined Terms & Conditions of Business.

One or more named senior project consultants together with a single point of contact are identified at contract inception. Terms of Reference and deliverables agreed with clients in writing in advance of engagement along with fees and expenses, based on clients precise requirements. Surprises are eliminated.

Potential conflicts of interest identified and dealt with in advance, ensuring representation of individual clients best interests at all times. Research conducted is impartial with recommendations based on sound and relevant experience. All activity thoroughly documented, with reporting in agreed format fully supported as appropriate.